Forex Live Data Outage

Incident Report for PolygonIO

Resolved

This incident has been resolved.

Posted Oct 14, 2024 - 21:14 EDT

Monitoring

Our data provider service has been restored and we are monitoring the feed.

Posted Oct 14, 2024 - 20:30 EDT

Identified

We have identified an issue with our data providers and are waiting on them to resolve the issue.

Posted Oct 14, 2024 - 18:49 EDT

Investigating

We are aware of an issue causing that new Forex data is not being delivered to websocket and REST APIs. We are identify the cause.

Posted Oct 14, 2024 - 18:31 EDT

This incident affected: Forex (Market Data REST Endpoints, Market Data WebSocket Channels).