Custom Bars API returning 504 errors on minute and hourly requests for today's date (2026-05-21) for select stock tickers

Incident Report for Massive Inc

Resolved

This incident has been resolved.
Posted May 21, 2026 - 14:58 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 21, 2026 - 12:03 EDT

Update

We are continuing to investigate this issue.
Posted May 21, 2026 - 11:55 EDT

Update

We are continuing to investigate this issue.
Posted May 21, 2026 - 11:54 EDT

Investigating

We are currently investigating this issue.
Posted May 21, 2026 - 11:53 EDT
This incident affected: Stocks (Market Data REST Endpoints).