Identified - This issue is due to an upstream data provider. We are waiting on them to address the issue.
Nov 20, 2024 - 11:08 EST
Investigating - We are currently investigating this issue.
Nov 20, 2024 - 10:20 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 2024 - 19:49 EST
Update - We are continuing to work on a fix for this issue.
Nov 19, 2024 - 16:42 EST
Identified - The issue has been mitigated and a fix is being worked on.
Nov 19, 2024 - 16:28 EST
Investigating - We are currently investigating this issue.
Nov 19, 2024 - 15:50 EST
Stocks Operational
90 days ago
99.95 % uptime
Today
Market Data REST Endpoints Operational
90 days ago
99.84 % uptime
Today
Reference Data REST Endpoints Operational
90 days ago
99.99 % uptime
Today
Market Data WebSocket Channels Operational
90 days ago
99.99 % uptime
Today
Market Data Flat Files Operational
90 days ago
99.99 % uptime
Today
Options Operational
90 days ago
99.96 % uptime
Today
Market Data REST Endpoints Operational
90 days ago
99.87 % uptime
Today
Reference Data REST Endpoints Operational
90 days ago
99.99 % uptime
Today
Market Data WebSocket Channels Operational
90 days ago
99.99 % uptime
Today
Market Data Flat Files Operational
90 days ago
99.99 % uptime
Today
Indices Partial Outage
90 days ago
99.91 % uptime
Today
Market Data REST Endpoints Partial Outage
90 days ago
99.76 % uptime
Today
Reference Data REST Endpoints Operational
90 days ago
99.99 % uptime
Today
Market Data WebSocket Channels Partial Outage
90 days ago
99.89 % uptime
Today
Market Data Flat Files Operational
90 days ago
99.99 % uptime
Today
Forex Operational
90 days ago
99.78 % uptime
Today
Market Data REST Endpoints Operational
90 days ago
99.56 % uptime
Today
Reference Data REST Endpoints Operational
90 days ago
99.99 % uptime
Today
Market Data WebSocket Channels Operational
90 days ago
99.58 % uptime
Today
Market Data Flat Files Operational
90 days ago
99.99 % uptime
Today
Crypto Operational
90 days ago
99.98 % uptime
Today
Market Data REST Endpoints Operational
90 days ago
99.96 % uptime
Today
Reference Data REST Endpoints Operational
90 days ago
99.99 % uptime
Today
Market Data WebSocket Channels Operational
90 days ago
99.99 % uptime
Today
Market Data Flat Files Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 20, 2024
Resolved - This incident has been resolved.
Nov 20, 12:39 EST
Update - We are continuing to monitor for any further issues.
Nov 20, 11:28 EST
Monitoring - Mitigation has been put in place.
Nov 20, 11:28 EST
Identified - The issue has been identified and mitigations are being put in place.
Nov 20, 11:15 EST
Investigating - We are aware of an issue causing missing aggregates for a subset of tickers and are investigating the issue.
Nov 20, 09:48 EST
Nov 19, 2024

Unresolved incident: Slow Responses/Timeouts from Reference Options Contracts.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Resolved - This incident has been resolved.
Nov 15, 14:04 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 12:38 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 15, 12:20 EST
Investigating - We are aware of an issue effecting Aggregate and Options Quotes endpoints, and are investigating.
Nov 15, 10:59 EST
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Resolved - This incident has been resolved.
Nov 7, 11:17 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 11:08 EST
Update - We are continuing to work on a fix for this issue.
Nov 7, 10:48 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 7, 10:48 EST
Investigating - We are investigating the cause of errors when accessing minute aggregates for any asset class.
Nov 7, 10:48 EST
Nov 6, 2024

No incidents reported.